Appliance Service Training Institute
Registration for the 2014 ASTI is now open. The agenda is still under development but don't let that stop you.
2013 Regional Service Meeting
USA's FREE CODB Calculator
Learn how to calculate the hourly cost to run your business
Jennifer's Warranty Tip #40
You wouldn’t send a technician out to do service calls without tools and you shouldn’t do warranty or contract work without a claim processor.
USA Logo Contest
Voting is now on for the semi finalists
USA wants to update it's logo to be all inclusinve of Norht America. We recieved 55 design submissions in our contest. We want you to pick the winner. Vote now through this link. Voting closes Sept 30.
Avoid the Rut
Customer service is all about solving someone else's problems. It’s the start of a relationship that can last for a long time with recurring experiences driving revenues, profits and employment longevity.