Day: July 12, 2012

Provide Them With the Best Service Possible By John Tschohl, www.customer-service.com When we talk about customer service, we usually think about how we deal with the people who walk through our doors—both physical and virtual—to purchase our products and services. What we often fail to realize, however, is that we also have customers within our organizations; …

Coworkers Are Customers Too Read More »