Regional Service Training Programs

2015 Regional Service Training Institute (RSTI)

RSTI_VerticalThe 2015 Regional Training Program is currently being finalized. There will be 22 Regional Service Institutes (RSTI’s), two day events with technical and business training.  New this year, we are adding four Institutes of Service Management (ISM’s), one day intense business management training for owners. 2015 is shaping up to be the most comprehensive training program that United Servicers Association has presented. Through survey responses, our advisory board and planning committees have improved the program to deliver the most sought after technical and business training in the industry.

The RSTI programs will run Wednesday and Thursday this year. Technical training will include dual evaporator refrigeration, Samsung refrigeration, wiring schematics, convection cooking and dishwashers. A comprehensive training program on the newest technology available today. In addition to technical training, we will have service process training for technicians and office staff including soft skills, technology to improve productivity, how to sell more repair jobs and making your service department run smoother with increased profits.

2015 Institute of Service Management (ISM)

New this year will be a one day boot-camp designed for owners and upper level management, the Institute of Service Management (ISM). We’ll dive deep into what makes our businesses run, learn how to develop a comprehensive marketing plan, determine our true CODB (Cost of Doing Business), develop strategies for the future and focus on making our businesses more profitable.

We’re excited this year and look forward to seeing you at one of the many events. Thanks to your local Parts Distributors, National Sponsors and Manufacturer partners, this will be a program that is definitely worth your time and money. Register today while there is still space at

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United Appliance Servicers Association