May 25, 2015

Effective Leadership vs. Management

by John Tschohl, www.customer-service.com “Before you are a leader, success is all about growing yourself. When you become a leader, it’s all about growing others.” – Jack Welch Everyone who has a job has a boss/manager, but does everyonehave a leader? I never hear people complain about leaders, but every day someone somewhere complains about …

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Looking for Techs?

By George Nicholson, Co-Founder of Vet2Tech Let Vet2Tech help you recruit qualified veteran candidates for service technician positions with your company. Vet2Tech recruits veteran candidates who have, at minimum, the following credentials: A Military Occupational Specialty (MOS) or civilian work experience in an electrical or  mechanical trade Ability to read and interpret electrical schematics and …

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When Icemakers Fail… Remember to Check the Obvious

By Samurai Appliance Repair Man, www.MasterSamuraiTech.com When there is a no-ice complaint, sometimes the icemaker is fine and instead the plumbing or installation is to blame. Low water pressure to a refrigerator can cause undersize icemaker cubes and result in the icemaker jamming during harvest. But how much water pressure do you need? And how …

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United Appliance Servicers Association