Since the Genesis of Electronically Controlled Refrigerators in 2000, one the first questions I am asked during training is “How do I put (it) into DEFROST?” “It” being the brand of refrigerator I am training on that session. As a Field Engineer, reason is obvious; defrost system components are among the top replaced parts for a “no cool” complaint. The ability to energize that system for testing is a must. But, with Samsung, there are many more procedures that require this. In these cases, you need to Force Defrost before taking one tool out of your bag. Why? For one, removal of the Direct Contact Icemaker. This system includes the icemaker “clamped” to an evaporator tube. Force Defrost, indicated as “Fd” on the seven segment displays, activates the ice maker’s heater loop as well. In fact, depending on the model you are working on, Force Defrost will also activate other electric heaters in the appliance. Those may include the fill tube heater, damper door heaters and duct heaters, besides the obvious defrost heater. Regardless, removing that icemaker while it is frozen to the cooling tube will result in…… and YOU buying the customer a new refrigerator. But wait, there’s more! Since Samsung’s evaporator covers are mounted in such close proximity to the evaporator itself, it is a MUST to Force Defrost before attempting to remove that cover. If not, it’s a sure bet the compressed foam type insulation behind the cover will break, and air flow will be severely compromised upon reassembly. How do you Force Defrost? Well, on “tabletop” control models, press the Power Freeze and Fridge buttons simultaneously for about 8 seconds, until the display goes blank. Then, press any other button until “Fd” appears. Beep will be heard and defrost begins. For dispenser models, press Freezer (top left) and Lighting (middle right) buttons simultaneously for about 8 seconds, until the display goes blank. Then, press any other button until “Fd” appears. After complete you MUST disconnect from power to reset! As always, refer to the Fast Track Document for the model in question to verify. Some older models with bar level display, you must refer to the Fast Track for that model.

Richard Sedlack is the President and Founder of Level 2 Learning, LLC, a national training company. Level 2 Learning offers workshops across North America, delivering much needed technical training to appliance industry professionals, including their newest Lokring Engineer Certification workshop. If you are interested in hosting or attending a workshop, please contact Level 2 Learning at [email protected] or call 518.545.8448.