Day: July 31, 2017

Cross Country Home Services Accelerates Digital Transformation with Launch of ServiceBench® to Support Seamless End-to-End Customer Experience

New Cloud-Based Field Service Management System is Part of Company’s Long-term Commitment to Invest in Digital Technology and Service Partners July 20, 2017 10:06 AM Eastern Daylight Time FORT LAUDERDALE, Fla.–(BUSINESS WIRE)–Cross Country Home Services (CCHS), a leader in home repair, maintenance and warranty services, today announced it has launched a new field service management …

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Regional Service Training Institute

By: Sarah Brown, United Servicers Association The 2017 Regional Service Training Institute (RSTI) will take place this coming September through November. Appliances are becoming more electronic and complicated every year and technology is changing at a rapid pace and is opening up a wide variety of opportunities. These are very exciting times to be involved in the appliance service industry. The United Servicers Association is actively …

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Sign of surrender? Sears agrees to sell Kenmore brand on Amazon.com

The news underscores how much Amazon, which dominates e-commerce, has left seemingly invincible traditional retailers in the dust. By: Ángel González  Seattle Times business reporter In what appears to be a major sign of surrender to the reigning champion of e-commerce, ailing Sears, the one-time king of retail, just agreed to sell Kenmore appliances on Amazon.com. …

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“Ban the Box” and Fair Chance Legislation

by: PlusOne Solutions Any organization who hires employees or contractors should be aware of city, county and state directives commonly referred to as “Ban The Box” or “Fair Chance” legislation. As an extension of the service we already provide our Customers, PlusOne will be acting as the administrative agent to meet the obligations of the …

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United Appliance Servicers Association