The Samurai System for Service Call Excellence

Host: Scott Brown, Master Samurai Tech Academy

Learn how to create a system for running appliance repair service calls. Scott discusses best practices for establishing a set of Standard Operating Procedures. These SOPs will help your company run more efficiently and facilitate successful transactions.

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Right to Repair: The Great Debate, Drawing the Lines & a Compromise

Right to Repair: The Great Debate, Drawing the Lines & a Compromise

September 16, 2022 Appliance Repair

Article Originally Published in The Retail ObserverWritten by Dave SmithUASA Board DirectorMost Professional Servicer Contest

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United Appliance Servicers Association

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