If you are wondering what an essential service repair is, here is a list from a major manufacturer to help you decide whether to schedule service or plan to do that repair at a later date.

Recommendations for Servicer’s 

  • Confirm with the consumer prior to entering their home that there is not an increased risk for COVID-19 exposure. 
  • Everyone is concerned about the virus and it is possible the customer will ask you to confirm that you are not an increased risk for COVID-19 exposure.
  • Stay home if you are sick.Under no circumstances should you enter a consumer’s home while symptomatic or provide service if you believe you have been exposed to the virus. 
  • Keep hand sanitizer and antiseptic wipes available for use before and after your visit, in your truck and consumer’s home. 
  • Use disposable shoe covers. 
  • Keep consumer informed of any changes that may occur with the scheduled service visit. 

 Additional steps to help prevent infection 

  • Avoid contact with people who are sick. 
  • Do not shake hands. 
  • Keep at least a 6 feet distance between yourself and others to avoid potentially contracting or spreading the virus. 
  • Avoid touching your eyes, nose and/or mouth. 
  • Cover your cough or sneeze with at issue or into the bend in your elbow. 
  • WASH YOUR HANDS when entering a customer’s home and when leaving. Wash with soap and water for at least 20 seconds. Make sure to get under your nails. Make sure you have a paper towel to open the door when leaving so you don’t touch the door handle. 
  • Use antiseptic wipes to wipe down your equipment and tool bag after each stop. 
  • Use antiseptic wipes to wipe down your cell phone or tablet if placed on a surface in the customer’s home. 

Because the situation continues to evolve quickly, you need to stay abreast of the situation and the directives from city, county and state government, the CDC and Health Department. 

Stay Safe!