A Q&A on the Perks of Membership
For any appliance servicer, it’s a relatively simple equation that hasn’t changed for years: effective training, the right parts, and adequate time (generally) equal a satisfied customer and a thriving business. But as current events have shown us, the unexpected can quickly add variables to that equation. Now more than ever, it’s clear that when it comes to creating a satisfied customer and a satisfactory bottom line: “the tools of the trade” refer to more than just the people and equipment you have in your corner.
United Appliance Servicers Association (UASA) members join to gain an edge, because every business owner knows all too well the difference an edge can make. By partnering with Savings4Members, that edge just got sharper. Recently, we talked to Veronica Pratt, Account Relationship Manager at Savings4Members to learn how members can use this edge to cut costs without cutting corners by making the most of every tool available, including membership.
To start off, Veronica – can you give us a little backstory on Savings4Members?
Veronica Pratt: Of course! For years, Savings4Members has been building a network of North America’s best associations, cooperatives, franchises, and membership organizations. Every step of the way, the goal has been to tip the scales in favor of independent businesses. Today, our Savings Experts work directly with members across the country to ensure they’re earning more by saving more with their membership benefits. Most recently, we’ve launched exciting updates to make the process of accessing and activating your benefits easier and more streamlined than ever.
So, how should a member start taking advantage?
V.P.: It’s very easy. Members can call 844-346-3746 and talk to a Savings Expert immediately. But that’s not all. They can also chat with someone via the chat option on our website, or they can access their Savings Dashboard online 24/7 by entering their business email address at myS4M.com. The best part about that is there’s no need to remember a username or password. All a member needs to do is enter their email and a link to their Member Dashboard will be e-mailed directly.
In addition to monthly email updates on new, updated, or recommended perks – our Savings Experts will also check-in from time to time to see how we can help. So be on the lookout!
Every member should know, our team is your team. And we’ve grown our Savings Team in the last year to ensure there’s always someone available – Monday through Friday – to help you make the most of membership. A large part of that also means ensuring your Savings Team is comprised of awesome people who make the process painless.
Are there certain types of members that should be using your service?
V.P.: Honestly, no. Your UASA benefits can make a difference whether you’re a large company or small and family-owned. With over 20+ cost-cutting opportunities, there really is something for everyone.
For some members, that means saving money on everyday expenses like office supplies and uniforms. For others, it’s cheaper fuel for company vehicles. But one benefit I encourage every member to start with is credit card processing, and the reason’s pretty simple. Because with our close partnership with CardConnect AIP, every member can know with complete certainty that they’re getting the best possible rate. Getting started with that is really easy too, all a member needs is a copy of their most recent processing statement. Last year, the average member saved over $7,000 in processing fees – so these can really add up.
What common misconceptions prevent some members from taking advantage?
V.P.: We hear all the time that members don’t have time to look into their benefits or that they already have the lowest offering. What’s great about our service is we have a team here to do the legwork for each of them.
Another common misconception we hear from members is about their vehicles. UASA members have access to some incredible fuel discounts for fleets. Often, we hear, “But I don’t have a fleet – just a few trucks.” But that’s more than enough to qualify and you can get a nice discount on every single drop of gas.
How should members learn more about the benefits available through their UASA membership?
V.P.: If you’re a member and you haven’t done it yet, definitely visit your Savings Dashboard. There’s no need for a login or password, just enter your email at mys4m.com for your unique link. This makes it easy to access your benefits, see what programs you’re already taking advantage of, and any next steps required.
Another great resource is the business resource section on our website. We’ve been working hard to put together content and resources focused on helping businesses of all sizes on topics ranging from operations and hiring to marketing, profitability, and more.
What else is new with Savings4Members?
V.P.: Our team is always working on finding new ways to help members succeed, but I’ll keep it short! Members should keep their eyes on their inbox these next few months. We’ve got some great updates and helpful additions coming that we will be announcing in emails they receive monthly. From great new programs to even more enhancements to the member’s dashboard. The perks of membership are only getting better and easier to take advantage of.
As a dedicated United Appliance Servicers Association partner, Savings4Members exists to tip the scales in favor of member businesses across North America. Every week, the Savings4Members team actively supports members with comprehensive cost-cutting services and easy access to benefits focused on boosting profitability and saving members thousands. Every member has access to a unique savings dashboard. To access yours, just enter your business email address at mys4m.com and Savings4Members will send your unique link.
For over a decade, Veronica Pratt has made it her mission to listen, learn, and lead while working with member-businesses of all sizes from a wide variety of national associations, cooperatives, and franchises.
As Savings4Members’ Account Relationship Manager, Veronica works directly with leaders and members of America’s best organizations to connect them with the powerful value of the Savings4Members network.