appliance repair stories

A Day in the Life: 4 Hilarious Stories from the field.

Never smash a rat with a wrench…

I went to a call about a leaking dishwasher and found a chewed drain hose. I repaired the hose and went on my way.

Just two days later I was called back and found another chew in the drain hose! As I was working, a rat came out from under the cabinet. 😱 My reflexes kicked in and I smashed the rat with a wrench. 

Come to find out, it was the daughter’s pet that had gotten loose.

$20,000 Dryer Lint…

I was on a repair call and had to remove a dryer drum. As I worked, the customer was hovering over my shoulder. 

When I pulled off the front cover and removed the drum, I noticed that the dryer hadn’t been cleaned in years, so I cracked a playful joke: “I get to keep what I find!” 

We both laughed and she said, “Sure! You can keep it.”

To my surprise, I found a sizable loot! 3.5 ct diamond ring 💎, $75 in cash & just under $4 in change 💵, 10 rubbers, and panties & socks. 

Guess what I kept out of the $20K haul: LINT!

The expensive lessons…

UASA: What’s the most embarrassing mistake you’ve ever made during a service call?

UASA Member: I kneeled on a glass range top to work on the OTR microwave and shattered the whole top! Felt like a fat a$$ and couldn’t believe I did something so stupid. I will never do that again!

I love you! Bye…

I had a customer panicking about having a board replaced on her oven. The board was scheduled to arrive the next day, but it was at Marcone in New Jersey and I am in Massachusetts. 

I was trying to work things out with Marcone to get it for her as quickly as possible. We were on the phone for so long that I think she forgot who she was talking to because when we hung up she said, “I love you. Bye” 💋

Share this Post!

Need Help Hiring?
Only members have access to CareerPlug, our hiring software of choice.
Member Benefit

KNOW MORE. MAKE MORE.

Love to Save?
Lower your business expenses with members-only discounts on fuel, supplies, payroll, & more.
Member Benefit
ASTI 2022
TRAIN. LEARN.
NETWORK. GROW.

January 16-20, 2022
St. Pete Beach, FL
Want an HR Solution?
UASA members save on this turnkey solution for effective HR implementation.
Member Benefit

THE NEW SERVICE LIBRARY

Share this Post!

Let’s Get in the Zone! ServiceDesk Zone Management

Let’s Get in the Zone! ServiceDesk Zone Management

October 15, 2021 Business Training, Webinar

Host: Kenton Mattos, RosswareServiceDesk Zonne Management can help your company manage your availability which can

Read More
United Appliance Servicers Association