servicedesk call management

Call-Taking and Call Management in the Rossware Ecosystem

Host: Karie Sevigny, Rossware

Learn more about call-taking and call management using Rossware's ServiceDesk software. Karie Sevigny discusses:

  1. Call-Taking: User Input & Semi-Automated
  2. Call Management - Routing: User Input, Semi-Automated,  Full Automation
  3. Call Management - Status

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Train. Learn. Network. Grow.

San Antonio, TX

July 15-17, 2020

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Managing Parts in the Rossware Ecosystem

Managing Parts in the Rossware Ecosystem

June 18, 2021 Business Training, Webinar

Host: Karie Sevigny, RosswareLearn more about managing parts with Rossware's ServiceDesk in this webinar replay.

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