Article By Steven Hopmann, GE Appliance
For more than 100 years, GE Appliances has been a trusted name synonymous with quality and reliability. We take pride in our products and engineer our appliances to precise specifications and subject them to rigorous testing. In much the same vein, our parts meet the strictest standards of craftsmanship and quality. If you have a problem with your appliance, we recommend using only genuine GE parts to repair your appliance.
Over the past several years, counterfeit parts and water filters have become readily available to appliance consumers, especially through online resellers. While the prices of these imitation parts and filters can be attractive, the price too often reflects products that are produced outside of the laws and regulations meant to protect consumers. These inexpensive parts are made to look like, but not engineered to perform like genuine GE parts. Just because it fits, does not mean it’s genuine and the use of these knockoff parts could lead to the serious malfunction or even the detrimental failure of your appliance.
How to Identify Genuine GE Parts
The best way to make sure you are purchasing genuine GE parts is to buy direct from our website, or purchase locally from one of over 350 authorized parts distributor locations. To ensure genuine parts are available nationwide, GE Appliances partners with the Appliance Parts Distributors Association. The APDA established the Brand Integrity Coalition to defend and maintain consumer trust by only using industry original parts, giving consumers further confidence that the parts they purchase are indeed genuine. GE Appliances does not sell parts or water filters through individuals or internet auction sites. Products from these sources that claim to be genuine are most likely counterfeit or knockoffs.
What makes genuine GE parts different than the less expensive knockoff parts?
- Genuine GE parts are designed specifically for your appliance and backed with a one-year limited warranty, giving you the confidence that the part you purchase will be supported by GE Appliances.
- GE Appliances has the largest factory service network of any appliance manufacturer with 1,000 authorized factory service technicians using genuine GE parts, and providing constant feedback so we can further refine the parts experience for our consumers.
- Genuine GE parts are subjected to strenuous testing and approved by third party regulators including Underwriters Laboratories (UL), the National Sanitation Foundation (NSF), and the Uniform Plumbing Code (UPC). Partnering with these organizations is just one more way we strive to protect the integrity of our products.
Those are just a few reasons why genuine GE parts are different, but also know that GE parts are sold in genuine GE parts packaging, so if you don’t see our logo, along with our part number on the box or bag, it’s likely not a genuine part. And finally, only the parts that meet our strict standards for quality and craftsmanship will earn the GE Appliances brand name, so when you need to repair an appliance in the GEA family of brands, don’t settle for imitation parts and fix it right the first time with genuine GE parts.
For more information, visit: https://www.geappliances.com/ge/parts/genuine-gea-parts/