Service Management

Service Management

AI’s Impact on the Appliance Repair Industry: Adapting to a New Standard

Written by United Appliance Servicers Association In an era where artificial intelligence (AI) is rapidly integrating into various industries, it’s easy to feel secure in roles ...

own a small business
Service Management

Do You Own a Small Business or Have a Job?

Written By: David Oliva, RD Appliance Service, Corp.Article originally published in The Retail Observer I’m sick of being a technician and I’m sick of being a manager. ...

right to repair
Service Management

The Right to Repair Act: Empowering Consumers and Shaping the Appliance Industry

Written By: Darin Williams, Reliable ApplianceArticle originally published in The Retail Observer With ever more states passing legislation in favor of The Right to Repair Act, the ...

shrinking for growth
Service Management

Shrinking for Growth

Written By: David Oliva, RD Appliance Service, Corp. Growth means expansion. Growth means hiring new employees and purchasing more equipment. Growth means more revenue and, ...

Who Are You Calling Obsolete
Service Management

Who Are You Calling Obsolete?

Written By: Renee Galioto, Island Appliance RepairArticle originally published in The Retail Observer Recently I’ve heard quite a bit of discussion about the appliance repair industry becoming ...

setting personal goals
Service Management

Setting Personal Goals: Stop What You’re Doing & Get to Thinking

Article Written By: David Oliva, RD Appliance Service, Corp.Originally Published in The Retail Observer What are your personal goals? Is your business structured to accomplish ...

art of appliance repair
Service Management

Zen and the Art of Appliance Repair

Article originally published in The Retail Observer.By David Oliva, RD Appliance Service, Corp. In Zen and the Art of Motorcycle Maintenance, Robert Pirsig wrote: “When ...

continuity testing heating element
Service Management

The Future of Independent Service

Article Written By: David Oliva, RD Appliance Service, Corp.  A popular topic of conversation among the owners and managers of independent appliance service companies is ...

Employee Benefits Career Concept. Business Bonus Work Perks.
Service Management

How to Get Creative with Employee Benefits

Article by Sarah Brown, originally published in the Retail Observer In today’s culture, both existing and prospective employees are looking for and expecting extra perks ...

expanding business to another state
Service Management

The Challenges of Expanding Your Business to Another State

By David Oliva, RD Appliance Service, Corp.Article Originally Published in The Retail Observer Opening a new service area in a different state has many of ...

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