By: Toni Guinn, with contributions from Jerome D. Moss. We would like to take a moment and share with all of you some key factors you need to be aware of and the importance of implementing them into your everyday...
By: Ruth King Here are four easy things to generate additional revenue: Review your customer files. They are a gold mine. One of the first questions I always ask new clients is how many customers are in your database? How...
by: Daniel Beaule A month ago, a record number of attendees gathered at the 2018 Appliance Service Training Institute in St. Pete’s Beach, FL. Steered by the United Servicers Association board members and our own Executive Director Ms. Sarah Brown,...
ORLANDO, FL. – (January 15, 2018) – PlusOne Solutions is a leading industry provider of compliance solutions including background screening, drug testing, and insurance and license tracking and management for the service industries. Today the company announced it has achieved...
by: Lance Kimball The United Servicers Association annual convention the Appliance Service Training Institute, or ASTI for short, was a huge success. It was held on sunny St. Petersburg Beach, Florida at the Tradewinds Resort. The location was fantastic and...
The upcoming 2018 Appliance Service Training Institute (ASTI) will take place in St. Petes Beach, Florida, January 22nd – 25th, 2018 at the beautiful Tradewinds Island Grand Resort. ASTI offers Independent Servicers the opportunity to not only learn the latest techniques to repair the ever-evolving high-tech appliances...
I want to give a big shout out to Bill Osborn and Jesse Alcala of Vulkan Lokring. Vulkan Lokring invited members of the United Servicers Association for training at their factory in Winter Haven, Florida. If you have never heard...
By David Smith The all-important first impression can make or break your customer service experience. In fact, without a good first impression you may not have a customer at all. An impressive professional website and social media, clean lettered trucks,...
By: Annette Ortega The United Servicers Association (UASA) premier event, ASTI (Annual Service Training Institute), is right around the corner. The 2018 convention is being hosted in St. Pete Beach, Florida, at the Trade Winds Grand Island Resort from January...
By: Stephen Robert Morse, The Hartford Sometimes the most overwhelming part of running a business has nothing to do with your actual work. Rather, it’s all the distractions that creep in throughout the day and hook your attention, making it...
