United Appliance Servicers Association
Never smash a rat with a wrench… I went to a call about a leaking dishwasher and found a chewed drain hose. I repaired the hose and went on my way. Just two days later I was called back and found another chew in the drain hose! As I was working, a rat came out …
A Day in the Life: 4 Hilarious Stories from the field. Read More »
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Q&A with Steven Johnson, Owner, Mr. Appliance Birmingham, Richmond, Chattanooga, and Cincinnati Tell us about your company? I currently own Mr. Appliance Over The Mountain (Birmingham, AL), Mr. Appliance of Chattanooga, Mr. Appliance of Richmond, Mr. Appliance of Cincinnati. Mr. Appliance is a Franchise that is based out of Waco TX under the name of …
Member Spotlight: Mr. Appliance Birmingham, Richmond, Chattanooga, and Cincinnati Read More »
Customer Complaint: Freezer light not working in KitchenAid, Maytag, or Whirlpool French Door Bottom Mount Refrigerator Our members are reporting a high number of complaints regarding their customer’s KitchenAid, Maytag, or Whirlpool refrigerator freezer light not working. If you’re looking for advice on how to repair a freezer light not working on one of the …
Submitted By Sid Wright We all deal with customers who have pets that try to run out the door. And sometimes the dogs or cats will try to come back in… That’s why when I opened the door to leave a job and this customer’s dog ran in the house, I thought nothing of it. …
Q&A with Jeremy Davis, Owner, Lane’s Appliance Repair Tell us about your company. We are Lane’s Appliance Repair out of Lansing, Michigan. How did you get into the industry? I got started in the industry in 2008 when I started working with my father-in-law who started the company. Prior to that, I worked at a …
Article from The Retail ObserverBy Corrine Caruso, Solar Refrigeration & Appliance Service, Inc. I have an amazing kitchen: a 48-inch Thermador range, rounded out with a suite if other Viking appliances. A home chef’s dream kitchen, to be sure! My kitchen is a source of pride and a great showpiece. And until March 2020, that’s …
With Work From Home Becoming the Norm, Increased Product Usage Pushes Demand for Service Read More »
Errin Moore, co-owner of Able and Ready Appliance Repair in Wichita, KS, was featured in The Lily, an online publication published by the Washington Post. The article interviews women from several different essential jobs that are often overlooked, including the appliance repair industry. “We’ve been busier than ever, but it’s also nerve-racking,” she said. “One home …
UASA Member Featured in The Lily Article About Female Essential Workers Read More »
Submitted By Brandon Russell One time I went to remove a washer from a lady’s garage. The washer wouldn’t drain properly. I thought I could remove the washer full of water and get the unit outside. However… the water and the washer was so heavy it caused me to fall down. The water from the …
Submitted By Billy FergusonBT Services I had a customer that was just a very bitter person. She griped the whole time on the phone setting up the service call. When I got to her house, she was still just complaining and moaning about everything. I completed the call, presented the bill, and she still just …
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