Service Management

Who’s Your Team?

By Brigham Dickinson, www.powersellingpros.com It’s the middle of March, and you know what that means –March Madness! The time of year when the whole country …

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Appliance Repair

Help Your Kitchen Go Green this Earth Day

Sustain Your Life, Sustain Your Appliances Celebrate Earth Day by making an effort to live a green lifestyle and grow some green in your pocket, …

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Service Management

Don’t Get Tripped Up by a Trip Charge

By Charlie Greer, Contracting Business How do you determine a flat rate for your trip charge? I say it should be $19, $29, $39, $49, …

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Appliance Repair

Reinvent the Wheel?

Most say we don’t need to reinvent the wheel, but I disagree. Are you, as an appliance servicer, making a conscious effort to reinvent your …

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Service Management

We’re a community

A mistake we often make when thinking about business is seeing the other players in our industry only as competition. While it is true that …

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Service Management

Let Your Phone System Work For You…..

Those of you that attended Adam Butcher’s packed Cutting Edge Technology class at the ATSI Convention know that business phone systems were a hot topic. Last …

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Service Management

Okay, I’ll admit it, I was wrong…

I thought a trade show/conference for the appliance repair industry would be a waste of my time. Having just returned from the ASTI National Convention …

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News about UASA

Dina Dwyer-Owens Named Honorary Chairwoman of UASA’s New Women’s Group, W.I.S.E.

The newly formed Women in Service Excellence’s committee announced Dina Dwyer-Owens as its honorary chair for 2012 at last months Appliance Service Technical Institute in …

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News about UASA

2012 ASTI Attendance Up 25%

United Servicers Association (UASA) held their 20th consecutive annual convention, the Appliance Service Training Institute (ASTI), February 15-18 at the El Tropicano Hotel in San …

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Service Management

5 Reasons to Attend the Appliance Repair Training Workshop

The 2012 ASTI Convention is right around the corner with Appliance Service Experts from all over the nation looking forward to the event San Antonio …

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