5 Reasons to Attend the Appliance Repair Training Workshop
The 2012 ASTI Convention is right around the corner with Appliance Service Experts from all over the nation looking forward to the event San Antonio …
If Appliance Manufacturers Only Knew
Tanner Andrews, Andy’s Applaince Repair It amazes me that Appliance Manufacturers and their leadership teams have failed to partner with their authorized service companies to …
To Service or Not To Service:
A Puzzling Question For The Self Servicing Appliance Dealer By UASA Member Don Harris There has been a lot of discussion lately on the UASA …
Controlling Your Parts Investment
You could be considered one of my best customers. You frequently place orders and often visit our stores to spend even more money buying parts. …
Servicers Can Make a Difference
As service companies we interact with so many people on a daily basis that we really can make a difference. It was just published that …
Quality of Service Determines Warranty Labor Rates.
There is a new trend in the warranty arena when it comes to seeking a warranty labor rate increase from some manufacturers. The consumer now …
The Appliance Service Training Institute Provides Field Training for Technicians.
The current recession has affected all industry; no one will argue this point. Part of creating a turn-around strategy is recognizing how it has affected …
Quality or Price, Which Governs Your Business?
In the 27 years that I owned my independent service company and during my 10 years with United Servicers Association I have had several opportunities …
Customers or Clients….
The term customer implies somebody who buys a part or service from you, where as the term client implies somebody with whom you have a …
KNOW MORE. MAKE MORE.
THE NEW SERVICE LIBRARY
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