Other Posts

What is Considered an Essential Service?

If you are wondering what an essential service repair is, here is a list from a major manufacturer to help you decide whether to schedule service or plan to do that repair at a later date. Recommendations for Servicer’s  Confirm with the consumer prior to entering their home that there is not an increased risk …

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FIRST CALL COMPLETE AND THE PARTS QUAGMIRE!

first call complete

first call complete by: Dean Landers, Landers Appliance The most discussed phrase I’ve heard mentioned the last few years has been “First Call Complete”, otherwise known as FCC. The service industry has become obsessed with this metric. Everyone wants to drive up their numbers and improve their FCC percentage. AND this is a great thing to focus on, …

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PlusOne Solutions Achieves Level 1 PCI-DSS Compliance

plus one solutions

plus one solutions ORLANDO, FL. – (January 15, 2018) – PlusOne Solutions is a leading industry provider of compliance solutions including background screening, drug testing, and insurance and license tracking and management for the service industries. Today the company announced it has achieved the latest and more stringent Level 1 Compliance with the Payment Card Industry (PCI) Data …

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Appliance Service Training Institute (ASTI) 2018

asti 2018 beach

asti 2018 beach The upcoming 2018 Appliance Service Training Institute (ASTI) will take place in St. Petes Beach, Florida, January 22nd – 25th, 2018 at the beautiful Tradewinds Island Grand Resort.  ASTI offers Independent Servicers the opportunity to not only learn the latest techniques to repair the ever-evolving high-tech appliances but also to attend business classes to help grow your business and become more profitable.  Attending the ASTI affords the …

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