setting personal goals
Service Management

Setting Personal Goals: Stop What You’re Doing & Get to Thinking

Article Written By: David Oliva, RD Appliance Service, Corp.Originally Published in The Retail Observer What are your personal goals? Is your business structured to accomplish …

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Employee Benefits Career Concept. Business Bonus Work Perks.
Service Management

How to Get Creative with Employee Benefits

Article by Sarah Brown, originally published in the Retail Observer In today’s culture, both existing and prospective employees are looking for and expecting extra perks …

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expanding business to another state
Service Management

The Challenges of Expanding Your Business to Another State

By David Oliva, RD Appliance Service, Corp. Article Originally Published in The Retail Observer Opening a new service area in a different state has many …

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how to manage fleet assets for appliance repair business
Service Management

How to Manage Vehicle Assets for Your Appliance Repair Business

If you’re trying to manage your appliance repair company’s vehicle assets in a less costly way and maximize profits, here are a few things to …

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Reopen Appliance REpair Economy
Appliance RepairService Management

As the economy reopens, what will the recovery look like?

Originally Published in Retail Observer. By Paul MacDonald PMD Group Every economist is struggling with that question, just as you and I are, too. The …

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Appliance RepairCustomer ServiceGood Deeds

What is Considered an Essential Service?

If you are wondering what an essential service repair is, here is a list from a major manufacturer to help you decide whether to schedule …

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GE Connected Products
Appliance RepairService Management

Ownership Experience is a priority at GE Appliances

GE Appliances is investing in sophisticated appliance service diagnostic tools to improve repair accuracy and first-time completion. The service diagnostic app – called NewFi Mobile …

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appliance repairAppliance RepairService Management

Realignment in the Appliance Industry

By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Don’t look now but our industry is changing and at a very rapid pace. At the time of writing …

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Appliance RepairAppliance Service Training Instituteappliance training

2016 Regional Service Training Institute (RSTI) and Institute of Service Management (ISM)

By Paul Mac Donald The 2016 Regional Training Institute and the Institute of Service Management (ISM) take to the road this August through November and …

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News about UASAService ManagementUnited Servicers Association

To Train or Not to Train? Here’s the Answer!

By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Training, training, training! Have you ever heard of someone getting too much training?  In the appliance service industry, the …

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