United Appliance Servicers Association
Originally Published in Retail Observer. By Paul MacDonald PMD Group Every economist is struggling with that question, just as you and I are, too. The timing of the reopening and the strength of the expansion will depend on business and consumer behavior, government finances, and a global recovery. There are a lot of variables, but …
As the economy reopens, what will the recovery look like? Read More »
If you are wondering what an essential service repair is, here is a list from a major manufacturer to help you decide whether to schedule service or plan to do that repair at a later date. Recommendations for Servicer’s Confirm with the consumer prior to entering their home that there is not an increased risk …
GE Appliances is investing in sophisticated appliance service diagnostic tools to improve repair accuracy and first-time completion. The service diagnostic app – called NewFi Mobile and currently used by GEA’s in-house techs – is now available for GEA Authorized Servicer to diagnose root cause issues, quickly driving shorter overall service times for their consumers. The …
Ownership Experience is a priority at GE Appliances Read More »
By Dean Landers, Landers Appliance, [email protected] Don’t look now but our industry is changing and at a very rapid pace. At the time of writing this article, the Korean electronics company Samsung just announced the purchase of Dacor (Investopedia guesses the purchase price was $150 million), which causes my mind to spin as I think …
By Paul Mac Donald The 2016 Regional Training Institute and the Institute of Service Management (ISM) take to the road this August through November and delivering training at regional levels. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a …
By Dean Landers, Landers Appliance, [email protected] Training, training, training! Have you ever heard of someone getting too much training? In the appliance service industry, the glaring need for training is manifest in two very distinct ways. First, due to new and unique product offerings, product design changes, sophisticated integrated circuitries, complicated flow charts, fault codes …
By Dean Landers, Landers Appliance Hey “old timers”, think about it. You know a LOT MORE today than you ever did in the past!Hey “youngins”, think about it. You know a LOT MORE than you think you do! I’ve operated my own appliance service business for 32 years. I’ve been in the industry for over …
By Samurai Appliance Repair Man, www.Appliantology.org Most modern gas ovens use a carborundum ignitor to both control the gas valve and ignite the gas. Even though these are simple systems, I’ve found that many appliance techs do not have a detailed understanding of how these systems work and, as a result, there’s a lot “tech …
Gas Oven Hot Surface Ignition Systems – Technology and Troubleshooting Read More »
By Samurai Appliance Repair Man, www.Appliantology.org Time management is a common problem for people in service businesses like ours. Everything tends to be emergency driven and we feel pressure from the demands of customers and the other aspects of running a business. The result of constant fire-fighting is burnout. That’s why we must MAKE the …
Why We Attend the Annual Service Training Institute Read More »
By Fleetmatics, www.fleetmatics.com While there may seem to be hundreds of choices when deciding which GPS tracking software to install on your fleet, the fact is that very few offer the right combination of the features you need to achieve the maximum benefits of a GPS system. These features include: usability, technology development and financial …
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