“Trade to Profession” – The Great Transition
By Dean Landers, Landers Appliance Hey “old timers”, think about it. You know a LOT MORE today than you ever did in the past!Hey “youngins”, …
Gas Oven Hot Surface Ignition Systems – Technology and Troubleshooting
By Samurai Appliance Repair Man, www.Appliantology.org Most modern gas ovens use a carborundum ignitor to both control the gas valve and ignite the gas. Even …
Why We Attend the Annual Service Training Institute
By Samurai Appliance Repair Man, www.Appliantology.org Time management is a common problem for people in service businesses like ours. Everything tends to be emergency driven …
Choosing the Right GPS Solution
By Fleetmatics, www.fleetmatics.com While there may seem to be hundreds of choices when deciding which GPS tracking software to install on your fleet, the fact …
Deadline is Soon Approaching for the Most Professional Servicer Contest!
By Dave Smith, Dave Smith Appliance Services Calling on all professional servicers… The deadline for entering the contest is January 15, 2016, it is only …
WARNING! Pay Per Click (PPC) Attack!
By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Thanks to UASA member Tom Kissane, Tiger Mechanical Services, for alerting us to SERVIZ. As stated by Tom: “My …
How to Say “NO” Without Losing Your Customer’s Trust
By Joanna Holt, St. Louis Better Business Bureau “The more things I said yes to, the more I had on my plate. I was busy, …
The UASA Most Professional Servicer Contest… What can it do for you?
By Dave Smith, Dave Smith Appliance Services First impressions are just that and we only get one with our customers on each service call. What …
The Importance of Liability Insurance and Staying Alert!
Dean Landers, Landers Appliance “We need insurance, but we also need body cams!” Here are three situations reported by Rick Eisenman, owner of R&B Appliance, …
How to Find and Train Technicians
By Paul Mac Donald, UASA Executive Director It’s a critical question in most industries today: how do you find skilled and well-trained employees? The unemployment …
KNOW MORE. MAKE MORE.


THE NEW SERVICE LIBRARY
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