Service Management

“Trade to Profession” – The Great Transition

By Dean Landers, Landers Appliance  Hey “old timers”, think about it. You know a LOT MORE today than you ever did in the past!Hey “youngins”, …

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Appliance Repairappliance repairAppliance Service Training Institute

Gas Oven Hot Surface Ignition Systems – Technology and Troubleshooting

By Samurai Appliance Repair Man, www.Appliantology.org Most modern gas ovens use a carborundum ignitor to both control the gas valve and ignite the gas. Even …

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Appliance Repairappliance repairAppliance Service Training Institute

Why We Attend the Annual Service Training Institute

By Samurai Appliance Repair Man, www.Appliantology.org Time management is a common problem for people in service businesses like ours. Everything tends to be emergency driven …

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Service Management

Choosing the Right GPS Solution

By Fleetmatics, www.fleetmatics.com While there may seem to be hundreds of choices when deciding which GPS tracking software to install on your fleet, the fact …

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News about UASAService ManagementUnited Servicers Association

Deadline is Soon Approaching for the Most Professional Servicer Contest!

By Dave Smith, Dave Smith Appliance Services Calling on all professional servicers… The deadline for entering the contest is January 15, 2016, it is only …

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Service Management

WARNING! Pay Per Click (PPC) Attack!

By Dean Landers, Landers Appliance, DLanders@LandersAppliance.com Thanks to UASA member Tom Kissane, Tiger Mechanical Services, for alerting us to SERVIZ.  As stated by Tom:  “My …

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Service Management

How to Say “NO” Without Losing Your Customer’s Trust

By Joanna Holt, St. Louis Better Business Bureau “The more things I said yes to, the more I had on my plate. I was busy, …

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News about UASAService ManagementUnited Servicers Association

The UASA Most Professional Servicer Contest… What can it do for you?

By Dave Smith, Dave Smith Appliance Services First impressions are just that and we only get one with our customers on each service call. What …

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Service Management

The Importance of Liability Insurance and Staying Alert!

Dean Landers, Landers Appliance “We need insurance, but we also need body cams!” Here are three situations reported by Rick Eisenman, owner of R&B Appliance, …

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appliance repairAppliance RepairService Management

How to Find and Train Technicians

By Paul Mac Donald, UASA Executive Director It’s a critical question in most industries today: how do you find skilled and well-trained employees? The unemployment …

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