New Board Members Appointed
At the United Servicers 22nd Annual Service Training Institute (ASTI) held in San Diego CA last month outgoing President Lance Kimball thanked his team and …
Want to Succeed in the Service Business – Know Your C.O.D.B.
C.O.D.B. These four letters have the potential to literally shape your future in the service business, and to determine whether or not you will be …
3 Huge Customer Service Tips
By Tara Rahe, Nationwide Inbound Customers have become much savvier over the years. They feel that if you aren’t going to at least meet their …
The Secret to Profitable Service
By Paul Mac Donald One and you’re done, that’s the secret. More commonly referred to as a First Call Complete (FCC) occurs when appliance repairs …
Successful Entrepreneur Raises the Bar for Rent To Own Businesses
When Wallace Vernon of Killeen, TX decided to make a bold business move in hopes of increasing his sales and customer satisfaction, he had no …
New Service Magazine Coming Janurary 14
As many of you know, The Retail Observer, is a popular industry trade magazine for independent dealers that offers news and advice on the appliance, …
New UASA Logo Revealed
The new United Servicers Association brand mark uses two main elements. 1. The logo is a strong swirling collaborative/community icon. The repeating circular shapes come …
Act Your Wage
By Paul Mac Donald, UASA Executive Director When servicers believe that customers choose their service based on price, they generally have low trip fees and …
Understanding SEO: Quick Review
By FixBoost Now, UASA Website Builder No one can guarantee Search Engine placement. Search Engine ranking is determined by proprietary algorithms owned by the Search …
Improvements to MyPartsHelp.com On-line Parts Program
Service Company Solutions announces some major improvements to their MyPartsHelp.com (MPH). Recently, Service Company Solutions (SCS) added several enhancements to the MPH Premium subscription. Subscribers …
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THE NEW SERVICE LIBRARY
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