News about UASAService Management

UASA Website Builder Special Promotion

Powered by MarketWrench, [email protected] We are really excited to announce some brand new specials. If you haven’t yet opted for a UASA website package, take …

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Other PostsService Management

Avoid the Rut

By Paul Mac Donald, UASA Executive Director Customer service is all about solving someone else’s problems. It’s the start of a relationship that can last …

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Appliance RepairOther PostsService Management

Doing Warranty for the Right Reasons

By Doug Rogers President of Mr. Appliance Take a step back and think about the mix of warranty vs. C.O.D. calls in your business. Are …

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Appliance RepairService Management

ServiceBench Mobile New Features

ServiceBench has announced a new look and enhanced features for ServiceBench Mobile.  Improvements include: Bold new colors and updated logo/app icon Field techs can now …

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Service Management

What’s the Real Power of a Press Release for Marketing Your Business?

By Mark Maupin, Right Now Marketing Group, LLC Press releases are clearly defined as a tool for communicating a specific message concerning your business.  The …

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Appliance RepairService Management

UASA’s ASTI 2013 Brings Together Independent Trainers of the Industry

Orlando, March 2013: ASTI 2013, known for its outstanding ability to assemble training and networking events in the Appliance Service Industry, has yet another success …

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Other PostsService Management

Having trouble finding new technicians?

According to research conducted by the Association of Home Appliance Manufacturers ( AHAM ), over 52,000 new technicians could be needed in the next five …

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Appliance RepairNews about UASAOther Posts

VIKING RANGE CORPORATION ACQUIRED BY MIDDLEBY CORPORATION

GREENWOOD, Miss. (December 31, 2012) Fred Carl, Jr., Founder, President and CEO of Viking Range Corporation, announced today that Viking has been acquired by Middleby …

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Service Management

AUTOMATION: KEY TO EFFICIENCY, GROWTH AND PROFIT

By Glade Ross, Rossware Computing, [email protected] What is automation? Quite simply, it’s using machine mechanisms to accomplish desired processes, instead of employing direct human labor. …

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Appliance RepairService Management

FLAT RATE PRICING, SIX MONTHS LATER

By Bob Wennerstrom,  President, Blue Streak, Inc. For years I read the discussions on the appliance repair boards about flat rate pricing. Every time the …

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