Webinar

Successfully Dealing with Angry Customers and Turning Them into Your Biggest Fans

Dealing with Angry Customers

Host: Corrine Caruso, Solar Appliance Refrigeration & Appliance Repair & UASA President.Dean Landers, Landers Appliance, UASA Past President Corrine Caruso and Dean Landers discuss how to deal with angry customers during the BrandSource Summit. This Webinar Replay is available to Members Only. Join today and receive full access to our virtual training library. Join Now …

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300X Your Call Profits by Adding Stainless Scratch Removal Service

restore stainless steel training

Host: Barry Feinman, Barry’s Restore it All Stainless Steel Scratch Removal is presented by Barry Feinman with Barry’s Restore It All. Stainless steel scratch removal is hugely PROFITABLE, easy to do, and the opportunities are nearly endless. Think about all of the stainless steel you see every day in homes and commercial businesses. Why leave …

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Understanding the Printed Blue Book

printed blue book webinar

Hosts:Dean Landers, President, Landers ApplianceJack Miller, Managing Partner, Service Company Solutions Dean Landers and Jack Miller discuss The Major Appliance Service National Price Guide, AKA The Original Blue Book. This book is a pricing guide to help appliance service companies determine a legitimate price for a repair. These “Job Rates” often called “Flat Rates” take many factors …

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Flat Rate Labor Pricing

flat rate pricing

Hosts:Dean Landers, President, Landers ApplianceJack Miller, Managing Partner, Service Company Solutions Dean Landers and Jack Miller discuss the importance of flat rate pricing in this webinar replay. Charging Professional Prices for Professional Service “Job Rates” often called “Flat Rates” take many factors into consideration to determine the cost of the job. The primary elements are parts, …

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United Appliance Servicers Association