service desk app featured
Business Training

Rossware – The Ins and Outs of the Mobile App

  You’re Trying to View Member-Only Content Sign-in below to access your membership information. Not a Member? Sign-up Now for only $20.95/month.   Username Password …

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parts management
Business Training

Managing Parts in the Rossware Ecosystem

Host: Karie Sevigny, Rossware Learn more about managing parts with Rossware’s ServiceDesk in this webinar replay. Karie reviews the software’s capabilities and answers member questions. …

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rossware job management
Business Training

Further Job Management with the Rossware Ecosystem

Host: Karie Sevigny, Rossware Want to learn more about how to manage jobs in Rossware? Watch this webinar replay as Karie Sevigny reviews more ways …

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service library
Business Training

The Service Library: The Ins & Outs of Finding What You Need

Host: Christina Kraker, ServicersWeb Learn more about how to access service bulletins, schematics, and manuals through the UASA Service Library. Christina shows you different ways …

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servicedesk faq
Business Training

ServiceDesk Q&A: Ask the Guru Himself

Host: Glade Ross, Rossware – ServiceDesk Have questions about how to use ServiceDesk? Watch this webinar replay for answers. Glade Ross, creator of ServiceDesk, answers …

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servicedesk call management
Business Training

Call-Taking and Call Management in the Rossware Ecosystem

Host: Karie Sevigny, Rossware Learn more about call-taking and call management using Rossware’s ServiceDesk software. Karie Sevigny discusses: Call-Taking: User Input & Semi-Automated Call Management …

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servicedesk
Business Training

ServiceDesk Q&A

Host: Glade Ross, President & CEO, Rossware Computing, Inc. Learn more about Rossware’s appliance repair software, ServiceDesk, in this Q&A style webinar replay. Glade Ross, …

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careerplug hiring software
Business Training

CareerPlug Orientation for UASA Members

This Webinar Replay is available to Members Only. Join today and receive full access to our virtual training library. Join Now > Click Here   …

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Dealing with Angry Customers
Business Training

Successfully Dealing with Angry Customers and Turning Them into Your Biggest Fans

Host: Corrine Caruso, Solar Appliance Refrigeration & Appliance Repair & UASA President.Dean Landers, Landers Appliance, UASA Past President Corrine Caruso and Dean Landers discuss how …

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restore stainless steel training
Business Training

300X Your Call Profits by Adding Stainless Scratch Removal Service

Host: Barry Feinman, Barry’s Restore it All Stainless Steel Scratch Removal is presented by Barry Feinman with Barry’s Restore It All. Stainless steel scratch removal …

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