service desk app featured
Business TrainingRosswareTechnical Training

Rossware – The Ins and Outs of the Mobile App

  You’re Trying to View Member-Only Content Sign-in below to access your membership information. Not a Member? Sign-up Now for only $20.95/month.   Username Password …

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parts management
Business TrainingRosswareWebinar

Managing Parts in the Rossware Ecosystem

Host: Karie Sevigny, Rossware Learn more about managing parts with Rossware’s ServiceDesk in this webinar replay. Karie reviews the software’s capabilities and answers member questions. …

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rossware job management
Business TrainingRosswareWebinar

Further Job Management with the Rossware Ecosystem

Host: Karie Sevigny, Rossware Want to learn more about how to manage jobs in Rossware? Watch this webinar replay as Karie Sevigny reviews more ways …

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service library
Business Training

The Service Library: The Ins & Outs of Finding What You Need

Host: Christina Kraker, ServicersWeb Learn more about how to access service bulletins, schematics, and manuals through the UASA Service Library. Christina shows you different ways …

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servicedesk faq
Business TrainingRosswareWebinar

ServiceDesk Q&A: Ask the Guru Himself

Host: Glade Ross, Rossware – ServiceDesk Have questions about how to use ServiceDesk? Watch this webinar replay for answers. Glade Ross, creator of ServiceDesk, answers …

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servicedesk call management
Business TrainingRosswareWebinar

Call-Taking and Call Management in the Rossware Ecosystem

Host: Karie Sevigny, Rossware Learn more about call-taking and call management using Rossware’s ServiceDesk software. Karie Sevigny discusses: Call-Taking: User Input & Semi-Automated Call Management …

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servicedesk
Business TrainingWebinar

ServiceDesk Q&A

Host: Glade Ross, President & CEO, Rossware Computing, Inc. Learn more about Rossware’s appliance repair software, ServiceDesk, in this Q&A style webinar replay. Glade Ross, …

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careerplug hiring software
Business Training

CareerPlug Orientation for UASA Members

Host: Chris Igou, Vice President, CareerPlug Learn more about the partnership between UASA and CareerPlug! Finding and hiring the right staff to maintain and grow …

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Dealing with Angry Customers
Business TrainingWebinar

Successfully Dealing with Angry Customers and Turning Them into Your Biggest Fans

Host: Corrine Caruso, Solar Appliance Refrigeration & Appliance Repair & UASA President.Dean Landers, Landers Appliance, UASA Past President Corrine Caruso and Dean Landers discuss how …

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restore stainless steel training
Business TrainingWebinar

300X Your Call Profits by Adding Stainless Scratch Removal Service

Host: Barry Feinman, Barry’s Restore it All Stainless Steel Scratch Removal is presented by Barry Feinman with Barry’s Restore It All. Stainless steel scratch removal …

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