servicedesk faq
Business Training

ServiceDesk Q&A: Ask the Guru Himself

Host: Glade Ross, Rossware – ServiceDesk Have questions about how to use ServiceDesk? Watch this webinar replay for answers. Glade Ross, creator of ServiceDesk, answers …

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servicedesk call management
Business Training

Call-Taking and Call Management in the Rossware Ecosystem

Host: Karie Sevigny, Rossware Learn more about call-taking and call management using Rossware’s ServiceDesk software. Karie Sevigny discusses: Call-Taking: User Input & Semi-Automated Call Management …

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servicedesk
Business Training

ServiceDesk Q&A

Host: Glade Ross, President & CEO, Rossware Computing, Inc. Learn more about Rossware’s appliance repair software, ServiceDesk, in this Q&A style webinar replay. Glade Ross, …

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careerplug hiring software
Business Training

CareerPlug Orientation for UASA Members

Host: Chris Igou, Vice President, CareerPlug Learn more about the partnership between UASA and CareerPlug! Finding and hiring the right staff to maintain and grow …

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Technical Training

Airsled – Moving Stacked Appliances More Easily

  You’re Trying to View Member-Only Content Sign-in below to access your membership information. Not a Member? Sign-up Now for only $20.95/month.  

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intro to laundry additives
Technical Training

Introduction to Laundry and Dish Additives

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Dealing with Angry Customers
Business Training

Successfully Dealing with Angry Customers and Turning Them into Your Biggest Fans

Host: Corrine Caruso, Solar Appliance Refrigeration & Appliance Repair & UASA President.Dean Landers, Landers Appliance, UASA Past President Corrine Caruso and Dean Landers discuss how …

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restore stainless steel training
Business Training

300X Your Call Profits by Adding Stainless Scratch Removal Service

Host: Barry Feinman, Barry’s Restore it All Stainless Steel Scratch Removal is presented by Barry Feinman with Barry’s Restore It All. Stainless steel scratch removal …

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Technical Training

Dishwashing Chemistry

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the original blue book
Business Training

The Online Blue Book

Host: Jack Miller, Service Company Solutions Interested in learning how to use the Blue Book Job Rate Guide?  Watch this webinar replay to learn how …

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