Code of Ethics

  • We will maintain fiscal responsibility for all work undertaken.
  • We will handle all complaints promptly and courteously. Additionally, we will comply with the findings of the review board established by the United Appliance Servicers Association.
  • All customer property will be handled with care and we will be adequately covered by accident and liability insurance.
  • We will post our basic prices and estimated costs. Invoices will be rendered to all customers indicating the work performed and parts and/or material used.
  • We will not knowingly undertake any activities that will stifle competition, restrain trade, or regulate prices.
  • We will perform work only as needed and authorized by the product owner and use parts and/or materials acceptable to industry standards.
  • All local, state, provincial and federal laws and regulations will be followed in order to protect our customers, employees and the environment.
  • Our employees will be trained to provide efficient service and courteous customer relations.
  • We will advise in a truthful manner with no false or misleading copy.
  • All manufacturer relations will be carried on in a professional manner. At no time will we knowingly misrepresent the manufacturer or their products.
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