Appliance Service Training Institute

2016 Regional Service Training Institute (RSTI) and Institute of Service Management (ISM)

By Paul Mac Donald The 2016 Regional Training Institute and the Institute of Service Management (ISM) take to the road this August through November and delivering training at regional levels. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a …

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Dacor Technical Newsletter Highlights 2016 ASTI

Reprinted from April 2016, Volume 3, Issue 2 Edition During this year’s ASTI convention at the Deauville Beach Resort in Miami Florida, Dacor was presented the United Servicers Partnership Award for the fourth consecutive year in recognition of their ongoing efforts to provide outstanding technical training in the industry. Dacor has brought home this award …

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2016 Most Professional Servicer Contest Winners

Congratulations to  2016 MPS Contest Winners… Each year the United Servicers Association holds a contest for the most professional appearance and presentation of their company in several business size categories. Judged by a panel of industry leaders and consumers, the top 2 finalists complete head to head at the annual ASTI convention. The winners are …

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Gas Oven Hot Surface Ignition Systems – Technology and Troubleshooting

By Samurai Appliance Repair Man, www.Appliantology.org Most modern gas ovens use a carborundum ignitor to both control the gas valve and ignite the gas. Even though these are simple systems, I’ve found that many appliance techs do not have a detailed understanding of how these systems work and, as a result, there’s a lot “tech …

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Why We Attend the Annual Service Training Institute

By Samurai Appliance Repair Man, www.Appliantology.org Time management is a common problem for people in service businesses like ours. Everything tends to be emergency driven and we feel pressure from the demands of customers and the other aspects of running a business. The result of constant fire-fighting is burnout. That’s why we must MAKE the …

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Regional Service Training Programs

2015 Regional Service Training Institute (RSTI) The 2015 Regional Training Program is currently being finalized. There will be 22 Regional Service Institutes (RSTI’s), two day events with technical and business training.  New this year, we are adding four Institutes of Service Management (ISM’s), one day intense business management training for owners. 2015 is shaping up …

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After ASTI: How to Delivery Quality Service All Year Long

By Paul Mac Donald, UASA Executive Director In February, the United Servicers Association hosted the 23rd Annual Service Training Institute, also known as ASTI. The event is an opportunity every year to bring together some of the most experienced individuals in the appliance and service industries to share their insights, expertise and intuitions on how …

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