Appliance Service Training Institute

United Servicers 2014 Regional Service Training Institute

Takes to the road this coming September, October and November. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a wide variety of opportunities. The United Servicers Association is energetically focused on helping its members and the entire service industry …

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2014 ASTI A Jewel of the Industry

San Diego, CA – The Annual Service Training Institute (ASTI) enjoyed another record breaking attendance with over 500 conventioneers. The ASTI has become the jewel of the industry with many manufacturers and warranty companies holding private meetings and invitation only receptions during the event. Michael Traub, CEO of BSH Appliances gave the keynote address and …

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BSH Recognizes Service Excellence

Recognition & Celebration BSH Customer Service was honored and pleased to award our top authorized service partners for their high performance standards at the annual UASA-ASTI (United Servicers Association – Annual Service Training Institute, ASTI) convention in San Diego, California. The award selection process was competitive and based on data collected for each service visit …

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Want to Succeed in the Service Business – Know Your C.O.D.B.

C.O.D.B. These four letters have the potential to literally shape your future in the service business, and to determine whether or not you will be able to stay in business long term. As simple as this calculation is, I am constantly surprised (shocked to be honest!) at how few people pay attention to this simple …

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Simple and Safe Way to Braze Sealed Refrigeration Systems

Most recently demonstrated at the UASA convention in Orlando, Florida, American Beauty Tools’ resistance brazing system (Model 10557-C) which continues to amaze and delight appliance servicers across North America. American Beauty’s most popular brazing system is its 1,800 Watt system which features three unique output settings easily capable of generating enough heat to flow even …

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Samsung Training in High Demand at ASTI 2013 Convention

By Nick Webert, Samsung Regional Technical Trainer Samsung was a very large presence at the 2013 ASTI/UASA Convention held in Orlando, FL on March 6th and 7th.  The convention hosted about 600 technicians and business owners from all over North America.  Samsung held training classes on both laundry and refrigeration products. These classes were taught …

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