By Paul Mac Donald The 2016 Regional Training Institute and the Institute of Service Management (ISM) take to the road this August through November and delivering training at regional levels. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a …
By Paul Mac Donald, UASA Executive Director At the United Servicers Association, we’re excited to tell you about the service training programs we have assembled for our 2015 fall training: the Regional Service Training Institute (RSTI) and the Institute of Service Management (ISM). The theme of this year’s events is “Know More, Make More,” a …
The 2015 UASA Regional Service Training Programs Read More »
By Daniel Beaule, Service 2000 Appliance “Fool me once, shame on you, fool me twice..”. The bottleneck is always at the top of the bottle. You the owner is the reason why you don’t have time. For this reason, you must free time to see the greater picture in order to make sound decisions. You …
Five Tips to Improve Efficiency While Having More Quality Time Read More »
By Paul Mac Donald, UASA Executive Director In February, the United Servicers Association hosted the 23rd Annual Service Training Institute, also known as ASTI. The event is an opportunity every year to bring together some of the most experienced individuals in the appliance and service industries to share their insights, expertise and intuitions on how …
After ASTI: How to Delivery Quality Service All Year Long Read More »
By Paul Mac Donald As I wrote last month, the best way to facilitate first call completes is to pre-diagnose every service call before rolling a truck. But the second biggest contributing factor is also worth investigating. It’s all about having the right parts to complete repairs in a single trip. Having the right part …
Takes to the road this coming September, October and November. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a wide variety of opportunities. The United Servicers Association is energetically focused on helping its members and the entire service industry …
United Servicers 2014 Regional Service Training Institute Read More »
by Samurai Appliance Repair Man, www.Appliantology.org The dreaded “serial communications error” in Whirlpool-built front-load washers appears as various codes, depending on the particular model. On the Old-Skool Duet washers, the most common communications error code was F-11: communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). On the new model Duet …
How to fix all serial communication error codes in Whirlpool built front load washers Read More »
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