By Paul Mac Donald, UASA Executive Director At the United Servicers Association, we’re excited to tell you about the service training programs we have assembled for our 2015 fall training: the Regional Service Training Institute (RSTI) and the Institute of Service Management (ISM). The theme of this year’s events is “Know More, Make More,” a …
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UASA’s Regional Service training Program teaches everything but attitude. By Paul Mac Donald, UASA Executive Director On a recent Air Canada flight from Toronto to Vancouver, I had an interesting exchange with the In-Charge Flight Attendant, a young man named Kirk Horsman. I was complimenting him on the excellent service he and his team were …
2015 Regional Service Training Institute (RSTI) The 2015 Regional Training Program is currently being finalized. There will be 22 Regional Service Institutes (RSTI’s), two day events with technical and business training. New this year, we are adding four Institutes of Service Management (ISM’s), one day intense business management training for owners. 2015 is shaping up …
Takes to the road this coming September, October and November. These are very exciting times to be involved in the appliance service industry. Technology is changing at a rapid pace and is opening up a wide variety of opportunities. The United Servicers Association is energetically focused on helping its members and the entire service industry …
United Servicers 2014 Regional Service Training Institute Read More »
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