By Daniel Beaulé, Service 2000 Électroménager Based on the growth guru Verne Harnish, CEO at Gazelles International and Fortune Magazine columnist, there are three obstacles that an entrepreneur will face that will prevent him from growing his business. Let’s start by explaining the business growth process, with an example in our industry. You are the …
By Daniel Beaulé, Service 2000 Électroménager “A” players, a term coined by Brad Smart, the creator of Topgrading[1], are high performers who strive to achieve excellence and have a great attitude. Shouldn’t we all hire “A” players? As a Gazelles Coach, I systematically ask owners and groups of executives if they’d enthusiastically rehire all of their people. Some facts: …
Rule #1 To Build A Team Of “A” Players: Be an “A” Owner! Read More »
Recognition & Celebration BSH Customer Service was honored and pleased to award our top authorized service partners for their high performance standards at the annual UASA-ASTI (United Servicers Association – Annual Service Training Institute, ASTI) convention in San Diego, California. The award selection process was competitive and based on data collected for each service visit …
By Catie Bloom, AAA Appliance Service Center, Parkridge, IL I thought this might be helpful to members: These are apps that you can load onto tech devices to prevent them from using devices while operating a vehicle. With the new laws that are in effect here in Illinois and many other states these might be …
By Manny Ortega, Ortega’s Appliance Service Today The U.S. Small Business Administration (SBA) launched its 2013 Emerging Leaders executive-level training initiative, formerly known as e200, in 27 cities and communities across the country. Since 2008 the initiative has trained more than 1,300 promising small business owners in underserved communities, and continues to expand its impact …
Two UASA Members Accepted into SBA Emerging Leaders Program Read More »
By Dayn Benson, founder of ExcluServe, Inc. In July of 2001 I opened my first construction business. Then the terrorist attacks happened. The country and the American consumer changed their spending habits immediately. It wasn’t the best time to start a business. Tens of thousands of MY dollars in advertising had fallen on deaf ears …
By Kyle Barnhart of Chown Appliance When I was looking for a service tech I tried several different avenues. I contacted one of the local high school counselors, without any success so far. I put an ad on Craigslist. I had two responses with phone interviews and one of those showed for a face-to-face interview. …
By Neal McConnico, Murphy & Associates, www.murphyinsure.com Have you ever wondered why your insurance agent tells you to NEVER give the premium to a competing agent? Do you think getting a blind insurance bid is where you get your best quote? These are some of the myths or secrets we will try and clear up …
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