United Servicers Association

The Appliance Service Training Institute Provides Field Training for Technicians.

The current recession has affected all industry; no one will argue this point. Part of creating a turn-around strategy is recognizing how it has affected the industry, and just what to do about it.  Prior to the downturn, budgetary cuts were already affecting OEM factory training on how to repair new and current appliances. Many …

The Appliance Service Training Institute Provides Field Training for Technicians. Read More »

Quality or Price, Which Governs Your Business?

In the 27 years that I owned my independent service company and during my 10 years with United Servicers Association I have had several opportunities to speak with manufacturers and groups of people all wanting to make the service industry better. Price and quality are two words I’ve heard regularly during those conversations but seldom …

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