Hosts:
Dean Landers, President, Landers Appliance
Jack Miller, Managing Partner, Service Company Solutions
Dean Landers and Jack Miller discuss The Major Appliance Service National Price Guide, AKA The Original Blue Book. This book is a pricing guide to help appliance service companies determine a legitimate price for a repair.
These “Job Rates” often called “Flat Rates” take many factors into consideration to determine the cost of the job. The primary elements are: parts, time & labor, equipment, predictable and unpredictable circumstances surrounding specific jobs, inventory management, education/training, office staff, advertising, insurances, travel time to and from the customers home, and all service vehicle expenses.
